'ACE' - Attitude, Communication and Etiquette are the three basic dimensions of soft skills. Attitude Attitude is about having the right mental makeup and desire to interact with people and the environment. It also requires the will and ability to perfect and integrate oneself with the environment. Communication Communication is the ability to express attitudes, beliefs and technical skills in a form that can effectively reach the intended audience and persuade them to take the desired action. Etiquette Etiquette is the generally accepted protocols, norms and conventions that need to be followed in order to achieve effective communication. To succeed in any chosen profession or activity, one must 'want to do' that profession or activity. Engaging in something you don't like will not lead to success. The 'attitude' component is nothing but this 'want to do'. Building a strong foundation of 'want to do' is gaining basic knowledge of
Communicating with Professionalism and Etiquette